lab 15-1
Scenario: You are a technician on a service call. The client wants to know whether the system is configured to automatically restart in the event of a BSOD and if System Restore is enabled.
Procedure: Note the version of windows you used, the steps to arrive at the correct dialog's, and how these settings were configured
Procedure: Note the version of windows you used, the steps to arrive at the correct dialog's, and how these settings were configured
What I did:
I first got to the computer properties.
I first got to the computer properties.
After getting to the properties I then clicked on "Advanced system settings".
I went to the Start-up and recovery section and clicked on the settings button.
After getting to this menu i was able to select the options necessary.
lab 15-3
Scenario: You are a technician on a service call. The client reports an installed device no longer works.
Procedure: Note the version of windows in use. identify how you arrived at the correct dialog. note any devices that are not working. Note the error code for each device. Resolve the error. Note the procedure you followed to resolve the error.
What I did:
Procedure: Note the version of windows in use. identify how you arrived at the correct dialog. note any devices that are not working. Note the error code for each device. Resolve the error. Note the procedure you followed to resolve the error.
What I did:
I located the device manager application and pulled up the list of all my devices in use.
I then clicked on some devices to ensure they were running properly.